We are proud to share that Woody Point has received Excellent or Good ratings across all areas in a recent PAMMS (Provider Assessment and Market Management Solution) inspection by Suffolk County Council.
The assessment highlighted the commitment of our team, the quality of our support, and the calm, welcoming environment we provide. Key points included:
Personalised Support:
Care plans are detailed, thoughtful and regularly updated. They reflect each person’s needs, preferences and goals, supporting individuals to live with confidence and independence.
Exceptional Staff:
The report praised our team’s respectful, kind and knowledgeable approach. Staff understand how to support people safely while promoting choice and dignity every step of the way.
Safe and Comfortable Environment:
Woody Point is clean, secure and in excellent condition throughout. Refurbishments have added comfort and accessibility, and safety is well managed in every area.
Meaningful Activities:
Residents take part in a wide range of activities based on their interests, from shopping trips and creative sessions to community outings and home events like barbecues and pamper days.
Family and Advocacy Involvement:
Where residents are unable to contribute directly, family members and advocates are actively involved to make sure their views and needs are central to all decisions.
This fantastic feedback reflects the dedication of our team, led by Registered Manager Shelly Davidson, and the support of the wider Milewood group.
