Willow Tree House

Willow Tree House comprises seven single occupancies supported living flats, which are owned by Pathway Homes and operated by Milewood providing supported living care for the clients.

The home is located in the picturesque village of Haxby, within easy walking distance of the local shops, pubs, restaurants and parks and just a short bus ride from York.

There are numerous community activities close by including Zumba, art groups and sports groups.

Carehome Manager – Kate Smith

About Willow Tree House

Here at Willow Tree House, we strive to promote independence and dignity – this promise from us extends to local communities & activities too! Our Tenants benefit from great communal links, we have tenants enrolled in local colleges and places of work to give all our Tenants the transferable experience they need to progress, activities, and general day to day living which in turn (we feel) provides a better quality of life and a firm sense of wellbeing.

We have a bonus here at Willow Tree House because we’re only a 15-minute bus ride from the city centre. We have great public transport to allow us to get anywhere in York in under 30 minutes, and we also have one of the best rail infrastructures in the country to give us that extra bit of freedom to travel anywhere! Haxby is located by the River Foss, north of York and south-west of Strensall. Haxby is bordered on the east by the River Foss, and to the west by the village of Wigginton, whose expansion has caused the two settlements to form a continuous urban environment. To the south is the village of New Earswick and the York Outer Ring Road (A1237) with the open farmland to the north as far as the villages of Sutton-on-the-Forest and Strensall.

Our Tenants here at Willow Tree House also have great links to our other supported services here in York. We do weekly activities alongside the other houses to allow our Tenants to build meaningful relationships with people who understand the structure of supported living and who understand that we strive to teach and learn the skills needed to ultimately be independent in our lives. A few of the activities are listed here:

Flamingo Land
Haxby Scarecrow Trail
Communal BBQ’s
Mother Shipton’s Cave
Birds of Prey Centre

This is simply a few! There’s a new activity every weekend supported by a full staff team across all three of the supported living services.

A home from home...

At Willow Tree House everything we do is based on choice. The Tenants choice of activity, their choice of meals, their choice on clothing to name a few. However, it doesn’t stop there. We use a multi-agency approach to help design and collate an individual’s care plan to best support their needs. Individuals staying with us get to choose every detail that is included in this, alongside which family & friends have an input.

We cater to a wide range of needs here at Willow Tree House, from Autism, Asperger’s, Mental health diagnosis. There is nothing our staff cannot handle. Our staff team is rigorously trained in all aspects of care. We receive specialised training to deal with complex situations and needs, as well as comprehensive training on how to deescalate behaviours that may challenge.

Our team of highly skilled and trained staff will work alongside individuals to help create, maintain, and adapt a routine that best serves the individual Tenant so we can help them on their road to independence. We have previously made “timetables” at Tenants behest to allow them to have a visual representation of tasks that they would like to complete, and a realistic timescale to allow them to reach this goal.

Why choose Willow Tree...

Willow Tree House and lodge is 2 detached houses that covers three floors in the lodge and 2 floors in the house. We’re located in a cul de sac in the popular village of Haxby, Within 2 minutes walking distance we have a Co-op, a lovely local Café, a Post Office, hairdressers, and a local butchers and green grocers. All of this surrounds a gorgeous local park with a large playing field.

We have 2 large, enclosed carparks and a large communal garden to the side of the property. We can accommodate 14 Tenants in self-contained flats which boast integrated appliances, fully equipped shower rooms and a communal living space.

Willow Tree House is accessible to all, with a large carpark & small accessibility ramp to the front of the house. The garden is accessible through two gates attached to the property. In the lodge we have three floors, with three flats being on the ground floor, three flats on the first floor and two further flats on the top floor. These are accessible via a main staircase going across the three floors. In the house we have 2 separate staircases to access the 4 flats on the top floor and on the ground floor we have 2 further flats along with the communal lounge.

Willow Tree House has a fully trained staff team that ensure we excel in the Health & Safety of our home, ensuring we not only meet Government Legislation, but exceed it too. Staff have regular supervisions to test knowledge regarding working in the Social Care sector, and we also support staff with yearly appraisals, allowing staff to set attainable goals regarding their career. Staff training ranges from NVQ Level 2 Diploma’s in Health & Social Care, to Level 5 NVQ in Care Management. Staff have also undergone specialist NVQ Level 2 Safeguarding of Vulnerable Adults Training, and enhanced Medication Administration training alongside the company training.

Our Values

Warmth and Friendship – Excellent interaction between staff and service users

Optimism and Future – Work towards a future of improvement and enrichment

Honesty – Open and honest with each other and ourselves

Enterprise – Freedom to initiate new ideas from everybody at every level

Accountability – Take ownership and never make excuses

Respect – Based on mutual respect between individuals

Trust – Essential foundation of any relationship