Our Values

OUR VALUES

WARMTH AND FRIENDSHIP

We understand how important friendship and interaction with others are as part of life in the community. Therefore, we create an environment that encourages this to happen naturally at Milewood. It's why you'll see excellent interaction between staff and service users in each of our homes, with close friendships also developing between the service users themselves.

OPTIMISM AND FUTURE

We believe it’s important to work towards a future of improvement and enrichment. Even if the steps are small and the journey is long, our optimistic approach makes the future a highly desirable destination.

HONESTY

We are open and honest with each other and with ourselves. This enables us to acknowledge weaknesses, learn lessons from past experience and continuously improve.

ENTERPRISE

We encourage initiative and new ideas from everybody at every level. All our staff can contribute to our goals and are given the freedom to do so.

ACCOUNTABILITY

We take ownership and never make excuses or seek try to pass the buck. Each of us has clear responsibilities and feels personally accountable for these.

RESPECT

We believe successful working relationships must be based on mutual respect between individuals, respect that also extends across lines of authority and throughout company policies.

TRUST

We know that trust is the essential foundation of any relationship and the cornerstone of good teamwork. We each depend upon our colleagues and they on us – it’s that simple.