Our Guiding Principles

OUR GUIDING PRINCIPLES

Five core principles are at the heart of everything we do. They are also the standards that our regulatory body, the Care Quality Commission, inspects us on. They are;

SAFE

It is our duty to protect all individuals, tenants, service users and staff from harm and abuse.

 
EFFECTIVE

It is our duty to ensure that all individuals receive the best positive outcomes and that this is recorded effectively.

 
CARING

It is our duty to ensure that we support service users and tenants with dignity, respect and empathy.

 
RESPONSIVE

It is our duty to ensure that all our homes and flats are more than capable of meeting the client’s needs.

 
WELL LED

It is our duty to ensure that directors and managers employ the best possible applicants so that we promote the best possible support practices, care plans, training and culture for autonomy.